Responsible Gaming
Betting should be entertainment — never a way to make money or chase a loss. Here is how we help you stay in control.
Our commitment
Lords Exchange is committed to keeping play safe and fair. Membership is strictly for adults aged 18 and over, and we provide practical tools to help you keep betting within limits you set for yourself. If gambling ever stops being fun, we want it to be easy for you to slow down, take a break or stop.
Tools to help you stay in control
- Deposit limits — set daily, weekly or monthly caps on how much you can deposit.
- Reality checks — receive reminders of how long you have been playing.
- Time-out — take a short break by locking your account for a set period.
- Self-exclusion — exclude yourself for a longer period, or permanently, when you need to stop.
To set up any of these, contact our team on WhatsApp or through the contact page, and we will action it promptly.
Tips for safer play
- Set a budget before you start and stick to it.
- Only bet with money you can afford to lose.
- Never chase losses — trying to win back money usually makes things worse.
- Take regular breaks and don't bet when upset, stressed or under the influence.
- Keep betting a leisure activity, not a source of income.
- Balance betting with other hobbies and interests.
Signs it may be a problem
It may be time to seek help if you:
- spend more time or money on betting than you intended;
- bet to escape problems or when you cannot afford it;
- chase losses or borrow money to bet;
- hide your betting from family or friends; or
- feel anxious, guilty or irritable about your betting.
Protecting minors
It is illegal for anyone under 18 to bet. If children share your device, please use parental-control software and keep your login details private. We use age verification to help prevent underage access.
Where to get free, confidential help
You are not alone, and help is available:
- BeGambleAware — free, confidential advice and support, available 24/7.
- Gamblers Anonymous India — peer support meetings and resources.
- Speak to your doctor or a qualified counsellor if betting is affecting your wellbeing.
Need to take a break?
Message our team any time to set a limit, take a time-out or self-exclude. No questions, no judgement.